PURCHASING FIREARMS ONLINE
It is illegal to ship firearms to anyone not holding an active Federal Firearms License (FFL). For that reason, firearms purchased online may picked up in person or shipped to another FFL (gun store) near you. We may contact and verify the FFL you select during checkout before we ship your firearm(s). The buyer is encouraged to contact the receiving FFL licensee before purchase but this is not required.
RETURNS & CANCELLATIONS
If you are not satisfied with your purchase or would like to cancel your order, please contact us within 10 business days of purchase. For items that are eligible for returns the customer is responsible for a 15% restocking fee as well as shipping fees. The return process is specific for different items and therefore all returns are processed individually on a case by case basis, in some cases customers may only be offered store credit that can be used online. To start a return please email you order number with the item(s) that you would like to return and the reason for the return to Sales@CarolinaFirearms.com. You will usually receive a response the same business day.
Sales on the following items are final:
- Special orders.
- Products sold "as is" or "used" or that have been installed or used after receipt.
- NFA items.
- Illumination devices, electronic sights and optics.
Used firearms may not be returned. All sales are final. Description and photos (if available) are provided by the seller.
GENERAL FIREARM SALES
All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. There are no refunds issued for products purcahsed that the buyer is not legally allowed to own so please be sure to check your local and state regulations before ordering.
All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory within 1 year of purchase for repair. Accessories and special order items not normally sold by our store will not be covered under warranty even if these products are part of an integrated firearms package, unless we have guaranteed the entire package in writing. Please contact the original manufacturer for warranty information on all accessories and special order items.
All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.
All orders are shipped promptly from a distributor warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking information is automatically sent to you as soon as your shipment is received by the shipping carrier, also please check your spam/junk mail folder if it is not received before contacting us about your order status. Shipping prices do not include insurance, customers prefer to add shipping insurance the cost is $1.50 for every $100 you would like to insure the shipment for. For example, if you would like to insure a shipment for $2000 then the cost of insurance would be $30. If you opt out of adding insurance to your order then you are responsible for shipments that are lost/stolen/misplaced once the carrier has delivered your order. To add additional insurance to your order please email Sales@CarolinaFirearms.com with the following info:
To set up a layaway plan or if you have any questions about our layaway plans or any other policies please contact us here or call us by phone at 704-564-5451 and we will be happy to help you.